FAQ

At Skin Seed, we carefully curate professional skincare products to support your skin health and goals. Due to the nature of skincare products and hygiene standards, all product sales are final.We do not accept returns or exchanges on opened, used, or tested products.

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photos of the issue. We will review your request and assist with a resolution.

Please note that we cannot be responsible for reactions or sensitivities caused by products. We encourage clients to consult with Skin Seed before introducing new products, especially if you have sensitive skin, allergies, or specific skin concerns.

Thank you for understanding and supporting our commitment to providing safe, professional skincare products.

Orders are typically processed within 2–5 business days. Once your order has shipped, you will receive tracking information by email.

Delivery times vary depending on the shipping carrier and your location. Please allow additional time during holidays, promotions, or high-volume periods.

At this time, Skin Seed only ships within the United States.

We hope to expand our shipping options in the future and appreciate your support as we continue to grow.

Yes! We offer flexible payment options through Klarna, Affirm, Afterpay, and Cash App Afterpay for eligible purchases.
For first-time clients, payment plan options are available for appointments totaling $200 or more. Please reach out before booking with your desired service, preferred date, and time so we can assist with setting up your appointment.
Returning clients may use eligible payment options at checkout on the day of their appointment. If you would like to prepay using a payment plan option, please contact us ahead of time.

Please reach out if you have any questions about payment options

Absolutely. We can help recommend products based on your skin goals and create a personalized home care routine.